1. Introduction
Latino Outreach Council Inc. (“Latino Outreach Council,” “LOC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, register for programs or events, volunteer, make a donation, request information, or otherwise interact with Latino Outreach Council.
2. Information We May Collect
Depending on how you interact with Latino Outreach Council, we may collect information including:
- Name
- Email address
- Telephone or mobile phone number
- Mailing address
- Event or program registration information
- Volunteer or community involvement information
- Donation or sponsorship information
- Messages, questions, or inquiries submitted to us
- Communication preferences
- Technical information such as browser type, device information, IP address, and website usage information
We may collect information you voluntarily provide to us and certain information automatically through ordinary website technologies.
3. How We Use Information
Latino Outreach Council may use information to:
- Respond to questions and requests
- Provide information about community resources
- Manage program and event registrations
- Coordinate volunteer activities
- Administer donations and sponsorships
- Provide organizational and community updates
- Send communications you have requested or consented to receive
- Improve our programs, services, and website
- Maintain appropriate organizational records
- Protect Latino Outreach Council, our community, and our website
- Comply with applicable legal obligations
4. SMS and Text Message Communications
If you provide your mobile telephone number and separately consent to receive text messages, Latino Outreach Council may use that number to send communications consistent with the consent you provided.
Depending on the communication preferences you select, messages may include community announcements, event information, program updates, reminders, promotional communications, or responses to your inquiries.
Message frequency may vary. Message and data rates may apply.
Reply STOP to opt out of text messages. Reply HELP for assistance.
Consent to receive SMS messages is not a condition of making a donation, participating in a program, accessing community resources, or otherwise interacting with Latino Outreach Council.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Email Communications
If you subscribe to email updates or otherwise request communications from Latino Outreach Council, we may use your email address to provide community news, event announcements, program information, organizational updates, and other communications you requested.
Where applicable, you may unsubscribe from promotional email communications using the unsubscribe option included in the message.
6. How We May Share Information
Latino Outreach Council may disclose personal information when reasonably necessary to operate our organization, provide requested services, maintain website functionality, process transactions, or comply with applicable law.
We may work with service providers that perform functions on our behalf, including website hosting, communications, donation processing, data management, analytics, or customer support.
These service providers may receive information only as reasonably necessary to provide their services.
Mobile information, SMS opt-in information, and text-message consent are subject to the additional restrictions described in Section 4 of this Privacy Policy.
7. Donations and Payment Processing
Donations or other payments may be processed by third-party payment providers.
Latino Outreach Council may receive transaction information necessary to administer donations and maintain organizational records. Payment providers may process payment information in accordance with their own privacy policies and security practices.
8. Cookies and Website Technologies
Our website may use cookies and similar technologies to operate website features, understand website activity, improve functionality, protect forms, and analyze website performance.
Your browser may allow you to control or disable certain cookies. Disabling cookies may affect the functionality of some website features.
9. Third-Party Websites and Services
Our website may contain links to third-party websites, payment services, social media platforms, community resources, or other external services.
Latino Outreach Council does not control and is not responsible for the privacy practices of third parties.
We encourage you to review the privacy policies of third-party websites or services before providing personal information to them.
10. Information Security
Latino Outreach Council uses reasonable administrative, organizational, and technical safeguards designed to protect personal information.
However, no website, electronic transmission, or electronic storage system can be guaranteed to be completely secure.
11. Data Retention
We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate organizational records, resolve inquiries or disputes, and satisfy applicable legal or administrative obligations.
12. Your Privacy Choices
Depending on applicable law and your relationship with Latino Outreach Council, you may have certain rights or choices concerning your personal information.
You may contact Latino Outreach Council to request that we review, update, or correct personal information maintained about you, subject to applicable legal and recordkeeping requirements.
To stop SMS communications, reply STOP.
Email recipients may use an unsubscribe option when provided.
13. Children's Privacy
Our website is not intended to knowingly collect personal information directly from children without appropriate authorization where required.
If you believe information relating to a child has been provided improperly, please contact Latino Outreach Council.
14. Changes to This Privacy Policy
Latino Outreach Council may update this Privacy Policy from time to time to reflect changes in our programs, services, technology, communication practices, or legal obligations.
When this Privacy Policy is updated, the revised effective date will be displayed at the top of this page.
15. Contact Us
If you have questions about this Privacy Policy or Latino Outreach Council's privacy practices, please contact us.
P.O. Box 15960
San Luis Obispo, CA 93406
Email: [email protected]
Website: latinooutreachcouncil.org